[Resolved]  ACT Fibernet — Huge charges on Shifting of connection

Hi am ACT Fibernet consumer and been using this connection for past 2 years my user id is[protected].

Recently i had a situation to shift from one block to other block in the same Apartments.

So i raised a ticket on Customer care for shifting purpose and there were least response on the first hand and next very shocking fact is that the shifting amount they charge(400 rupee) on the customer is really very high.

i have already taken the plan of A-Max 700 which i thought will be economical and affordable for and in any unavoidable circumstances is bearable, but the amount for shifting by itself is very high when compared to my monthly plan.

Kindly reason out why do you charge such large amount on the customers and why on other hand when i have the modem in hand and when you just need to get me the connection alone on that locality and we pay bill around that is bearable for us .

keeping such extra pay load on us, i don't think it is appropriate.

If you really think that this amount is fair enough within in the same community shifting i expect a proper validation
thanks