ACT Fibernet — I have been raising complain for unused data charges but no solution

Address:	2/1 .milton nivas 1st main gowthamlura halausuru banglore 560008
Website:	Act fibernet

As for emergency bases i was out of karnataka and have been updating to customer for deactivation and activation and reactivating after coming with change of data plan .Due to lack of act customer for not updating things to broadband i have been charged for unused data for 19 April to 31 may and raising complain and ticket from.the month no one has taken any action nor resolved just gvn words and promises.i have been clear from my side of job for updating things .Also i had told them to change my plan which they did and told them that last money balance on 19 April was 516rs to deduct for the 800 rs plan and reamaning i ll pay that also was not resolved not taken anything seriously.i have also visited nearest branch and raised complain even they had no answer for my question as i had done my oart of job time to time
Further i would request to please do the needful help and support and clear my billing o[censored]nused data which i not favourable for us to pay as not used for a month and half and deduction of remaning balance for 800 rs plan from 516 rs .
Thanking you