ACT Fibernet — I literally got cheated, deceived professionally by the ACT Broadband

Address:

Bangalore, Karnataka

I literally got cheated, deceived professionally by the ACT Broadband Company, which has assured me waive of Cheque bounce charges and charged after paying the money.when I took ACT broadband (Fiberbet) connection, their agent didn't inform me about the charges for the cheque bounce which is clearly their mistake. After that when I asked for closing the connection to change the service provide, ACT broadband employee has assured me of waiving of the cheque bounce charges due to which i decided to go ahead with the connection. But when the bill got generated I observed that they charged. When I called back to ACT customer care they said their employee didn't assure me of anything. I got call from number [protected] on 25th & 26th Feb, 2015. Later I spoke to a person name Sashank on 4th March, 2015. Please resolve my issue.