Address: | Bangalore, Karnataka, 560102 | Website: | actcorp.in |
I have been using act broadband since sometime. People had warned me. Against using it saying that it will be ok till you face a problem. Once you have a problem, its hell, the customer service is useless. And rightly said, i should have believed them.
I had raised a simple request to shift my connection to a different address. The customer support person calls me, hangs up saying hello twice and immediately deactivated my internet connection. And if you try to reach them back on their support number? Well it's always busy. No matter when you call, how much you wait on the line, your call will never be connected to anyone. It's pure hell. So as a last option if you go to their # app to raise a complaint, that's another hell. They have only 3 categories of complaint and anything out of it cannot be registered. Plain horrible. Advice to never use this # service. Better use something expensive, atleast support is good. Worst experience ever. Was this information helpful? |
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