ACT Fibernet — I'm complaining about my refund of the security deposit

Address:

Bangalore

I removed the connection of my ACT Fibernet two days ago and i was told by the agent that i will get the security deposit back in two days after the router is disconnected but as I am raising my complaint it is asking me to pay the dues and i dont have any dues left. I am sick and frustrated of this issue so please get me my refund as early as possible.
My RMN: [protected]