[Resolved] ACT Fibernet — Inconsistent and poor network

Ramaraju Gadiraju

from New Delhi, Delhi

Address:	Chittoor, Andhra Pradesh, 517501
Website:	portal.actcorp.in

Hi team,

Beam is keep on advertising and cheating customers saying it was the best internet provider in city.

But when it comes to reality - they asked us to go for premium service of 1 year costing nearly 13, 000.

We finally took the service - but service was very bad with regular disconnects.

It is completely disturbing our business operations and customer communications. We tried to reach their customer care several times - but we neither get proper response or service.

So we are bringing it to your notice. Can you please take proper action.

Connection details : [protected]@yahoo.com

Thanks,
Ramaraju

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Jul 31, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

ACT Fibernet Customer Care's response Hi Ramaraju,

We are sorry to hear that and would like an opportunity to make things right. We will get in touch with you at the earliest.

Regards,
ACT Fibernet

Verified Support

Jun 17, 2017

ACT Fibernet Customer Care's response Hi Ramaraju,

Please share your contact number and city name; we will get in touch with you.

Regards,
ACT Fibernet