ACT Fibernet — installation not completed even after 2 weeks

Rajat0123

from Bengaluru, Karnataka

Address:

2nd Floor, Maruthi Emerald, BEML Layout, Brookefield, Opposite to Bata showroom, 560066

Hello team,

I am facing a problem due to the act fibernet team. I had pre-paid for the connection and applied for connection on 29th july and its been 7th aug today, i have got no response from act team as of now.

I have to call again and again and the customer care representative had cut my call without asking me.

I have been harassed mentally by the act team as i am losing business/clients because of their casual attitude towards my issue.
I strongly believe that act should pay for the inconvinience they have created.

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customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,

Team ACT Fibernet

Aug 07, 2019

Updated by Rajat0123 No ID has been allocated as of yet.
I have only my mobile no. for reference [protected]. And I have no hopes on you guys now. Just refund the money + the inconvenience fees for the loss I have faced.