[Resolved]  ACT Fibernet — installation not done after payment

Address:Gali Number 13, New Delhi, Delhi, 110045
Website:www.actcorp.in

I applied for new connection and paid amount on 18th feb 2020 and submitted all required documents. Act send a system generated form with account.

After all this payment and documents, no one has came for installation till date (Today is 23rd feb 2020).

I have already called act customer care many times and every time same answer sir we will finish this in next 24 hours.
Called sale executive who took payment and collected document, he has not provide right information.

Action should be taken against the act.

Caf no[protected]
Tickets no - sr[protected]
Mob - [protected]
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Feb 23, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
ACT Fibernet Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Complaint comments 

Comments

Paid through android app for broadband connection ...and no email or text from the act fiber... connection not yet received

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