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ACT Fibernet

ACT Fibernet — Installation not happened and not processing refund

Address:Royal Placind Layout - Phase 1, 1st Scetor HSR Layout.

I applied for ACT fibernet on Sunday 2nd Jan 2022
I needed a connection the same day only and I was told Same day installation would happen.
The Engineer visited and there was no nearby switch to provide connection.
Since then the representative sometimes doesn't even pick the call or says I'll call later and never call back.
After a week, I raised complaint for refund.
Multiple SR was raised, every time said team would call and ask for bank details but no once calls and SR gets closed.
SR[protected]
SR[protected]
SR[protected]
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I escalated till appellate.authorityblr but no resolution.
They said refund processed but refused to give refund ID.
It has been 20 days today and yet refund is not issued.
It is just another scam company who doesn't respond if things doesn't go their way.
Never ever go for ACT Fibernet.

Representative Name who never responded: Ganesh
Mobile Number:[protected]
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After multiple followup with appellate.authorityblr refund is credited But,
earlier appellate.authorityblr authority said refund is initiated on 7th Jan 2022 He even ave transaction ID.
Refund was not credited. there was no transaction with given transaction ID. I checked with bank.
I asked for refund ID. He didn't give it.
I asked 3 times for refund in Bold.
finally he sent me screenshot. Refund initiated Date was 24th Jan. but he had said earlier 7th Jan.
How big liars are even the highest authority in ACT. Never ever go for ACT.

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    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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