[Resolved] ACT Fibernet — interet

rajsb06

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500062
Website:	portal.actcorp.in

My account id[protected]. I have been facing internet issue since few months. I tried on customer care but it never gets connected saying customer is another call and gets disconnected. By luck if it gets connected, they will send the technician with half knowledge. He closes the ticket without any proper resolution. I have been the bill on time without any delays. I want the issue to be fixed and compensation for the reckless service.

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Jul 17, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet

Verified Support

Jun 12, 2018

ACT Fibernet Customer Care's response Dear Valued Customer,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [protected]@actcorp.in.

Regards,
ACT Fibernet