ACT Fibernet — Internet Connection failure Problem is left unattended from 10days

cherukuriK

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hello, I have taken Beam Internet connection in the month of JULY. my internet connection is down from August 3rd 2014, i have been calling their customer service centre daily two times but i didn't get any response or call back from their backend team. I have taken this connection for preparing for competitive exams, IBPS registeration last date was today[AUG-11-2014], i couldn't apply due to Beam Telecom's lack of responsibility. Please do me justice in this issue

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Comments

cherukuriK

from Hyderabad, Telangana

Dear Beam Telecom... I accept u r largest ISP with 3.7 lakh active customers...

But with the quality of service u r offering... looks like your shutting down days are soon.. i hope this didn't happen for u...

My internet connection is down from August 3rd 2014... i have been calling u r customer care two times a day... a part from THANK U.. SORRY and 24HOURS u guys did nothing... i hope this problem will be resolved ASAP orelse if you are busy with other things rather than servicing your customers please take back u r wire box etc stuff my place...

My Customer ID is: 760846

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We regret the inconvenience caused. We have already forwarded your details to our team and they will get back to you.

Warm Regards,
Beam Fiber