[Resolved] ACT Fibernet — Internet connection not provided | |||
Hello Sir, Acct No: 18714 Its been 4 days since your sales person came and collected cash towards advance payment to provide Internet connection. The same person promised that some body from Beam Telecom will visit in next 48 hours. After that there was no call from Beam Telecom and no technician visited to provide the cable with connection. In spite of repeated calls, nothing is done till now (72 hours). All the time I hear some excuses. The only thing that happened very fast was within few hours of my request (through a call to customer service) for Net connection, sales person appeared in front my door and collected cash and provided a receipt. Also, my email to [protected]@beamtele.com bounced. Request you to look into this at an urgent basis as I am unable to work from home for office work and therefore risking my job. Regards, Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi,
Thank you for your reply.
The connection was provided two days after I posted this complaint.
Regards,
Thank you for your reply.
The connection was provided two days after I posted this complaint.
Regards,
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We apologize for the inconvenience. Thanks for sharing the issue and other details with us. We will forward the issue to the concerned team and they will shortly get in touch with you. We assure you that the issue will get resolved ASAP.
Regards,
Beam Fiber