ACT Fibernet — Internet connection not starting

Address:560050
Website:portal.acttv.in/web/blr/home

Requested for act fibernet new connection on 26/6/2016. Now 15 days are over but internet connection is not started till now. I have called more 10 times to

Act customer care. Twice act customer care raised complain and told within 24 hours they will respond. But they never respond. Every time i call act customer

Care, they respond the same. They are not even telling what is the problem with my application.

I have spent more then 100 rs just in talking act customer care. Event the agent who had took my application is not picking the call. Already wiring is done

Even i got call for document verification. Not getting what is the issue.

To much frustrated. Very bad act customer care process.

Caf no. 454344
Complain no. [protected], [protected]

Look like they didn't left me any option except for going to consumer forum.
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Dear Harish,

We apologize for the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet
Dear Harish,

The above mentioned grievance has been resolved. For future queries or concerns, SMS TC HELP to[protected] from your registered number and we will be at your assistance.

Regards,
ACT Fibernet

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