ACT Fibernet — Internet connection not working since beginning Sept 2015

Address:	Chennai, Tamil Nadu, 600040
Website:	www.acttv.in

I have taken the internet connection from ACT in Sept2015, but during last one month, it has hardly worked for 15 - 20 days. I am still keeping my old line of BSNL . Even after repetitive reminders, no one attend the problem, but the monthly bill is generated for payment . The customer care telephone no is not working at least for last one month. Team leader Mr Madhan of Anna Nagr Region does not even pick up the call now days. It is totally a frustrating experinece for such a bad customer service . Not possible to reach the Nodal officer also. I wounder about the attitude of the company magement team. It is shocking to see such company existing in this century . They must be penlised .