[Resolved]  ACT Fibernet — internet connection problem is not solving

Address:Hyderabad, Andhra Pradesh

from last 10 days facing internet connection problem, technician came and look after the cable and told to affix a box which will help to get internet fast, for that beam cable will deduct Rs.100/- from my monthly bill, I am not obey to set a box in my home, from that time no person is responding to look after my issue, one of the technician told i[censored] want the connection u have to set a box in your home otherwise company will not provide internet services to you. daily two or three times i am calling tpo customer care they are raising the tickets to other higher departments but no result. In this regard the complaint has made.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
Beam Fiber

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information