Address: | Hyderabad, Andhra Pradesh |
Hello,
Myself Vijay Kumar Uppari (Account No: 701687).
Subject: Reagarding transfer the Internet connection from KPHB ROAD NO 3 to KPHB ROAD NO 2 (HYDRABAD)
I have raised the ticket on 1st Aug 2015 (approximately 9:30 AM) and on the same day i have shifted the house. And on the same day at 1:30 PM one ACT person come to home (i dont know corresponding person name) and collected my documents (Id proof, address proof and 1 photo) and saidi will come with in 1 hour, but still i didnt get any call or responce from that person.
And on 1st Aug onwards every i called ACT customer care (minimum 3 times) they said we are arranging feedback call from technical team, but still i dont receive any call from any peole. I have escalated to high level persons (persons names are MAHESH AND AJAY).They also helpless. I am really frustrated and writing this email.. Please do favoiur on this request. If you are not doing anything please tell me, i will close the ticket and choose another internet connection. Approximately i have talked to ACT customer care 100 minuts and above. This is waste of my money and time. If you need any further details please check my rasied ticket call data. Then easily you can understand my situation. Please think in the customer angle.
Please give reply to my email ASAP.
Thanks
Vijay kumar Uppari Was this information helpful? |
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