ACT Fibernet — Internet connectivity issues ticket no [protected]

Address:	600014
Website:	portal.actcorp.in/web/hyd/home

This is the second complain in the same weak ( ticket no : [protected]) . I took ACT connection last Saturday (13/02/2016) and on the next day i had connection issue and it took 3 days from your side to fix the issue which the Technical team guy fixed in just few min and said its a small line issue we where not told properly about this by ACT customer service representatives . Because of lack of coordination with in you guy's I suffered 3days without connection now with in the next 3 days today again the connection got cut. When i called they are telling junction box down. Really whats the problem with you guy's in one week duration 2 times that to if you rectify the issue with in 12hr as you say means ok. but you guys are taking 3days. Look please fix this issue by tomorrow or else i am going to cut my connection. Your customer care number is not even a toll free number and each time i make a call it cost a lot and for previous fault i called more than 10 times. please rectify it ASAP or cut my connection.