[Resolved] ACT Fibernet — Internet Data Usage

vel79

from Bengaluru, Karnataka

Address:

560100

ACT cheat people, i recommend not to go with them. They cheat by FUP and the data size of 75GB gets consumed in 10 days. We end in paying Rs 2000+ just to internet alive and pay for what we not used.

I have registered complaints many times but they close it without any action on it. If we ask the status about it, the customer care says its already closed. They just send some data calculation which is not an acceptable figure.

Please do not go with them.

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Jan 3, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

ACT Fibernet Customer Care's response Dear Valued Customer,

It is not our intention to cheat anyone. Every issue that is reported to us is investigated and if any fault in our service is found we correct it and are glad to have the opportunity to do so. Please share your customer ID or registered contact number, we will ensure this is looked into on priority and that you have a resolution as soon as possible.

Regards,
ACT Fibernet