[Resolved]  ACT Fibernet — Internet down since 5 Days

Address:560096

Hello, i am from bangalore, my internet is down of 5 days and there is not even a single guy visiting my place to get it fixed, after all the long repeated calls to the customer care there is no good hope i think i can find of getting my connection back. My ticket no : [protected], it now going to be almost a week and still there is not even a message or call by company. This is not the way to treat your customers, i have been using it since 2015 and had never faced this before kindly please fix this issue as i work from home most of the time.
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Jun 25, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
ACT Fibernet Customer Care's response
Hi Akshay,

We apologize for the inconvenience caused, we will look into your issue and get in touch with you.

Regards,
ACT Fibernet
Complaint comments 

Comments

Hello,

I raised a request for shifting my existing ACT fibernet connection to new address and I haven't heard from them at all in-spite of repeated follow up.
ACT Fibernet Customer Care's response, May 25, 2017
Verified Support
Hi shrinidhi,

We regret the inconvenience caused. Please share your contact number and city name; we will get in touch with you.

Regards,
ACT Fibernet

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