[Resolved]  ACT Fibernet — internet is not working from past 1 week

Address:Old Bowenpally, 500011

Act fiber internet is not working from last 1 week, eventhough ticket raised for the issue, no one is bothered after calling 10 times to customer support team, they are saying it will be resolved next day, but crossed the resolution time 4 days back and today closed the ticket mentioning issue resolved.
I again reopened and said issue is there, please tell your field officer to come and inspect the issue near the internet box, where cables are cut.
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Nov 24, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the unpleasant experience you've had. Please share your Account ID or Ticket Number for our team to look into the issue.

Regards,

Team ACT Fibernet
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