ACT Fibernet — internet is not working from past 18 days...

Address:

Bangalore, Karnataka

Sir, i am shibin, residing in ejipura, bangalore.
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Want to make a complaint against act fibernet internert providers. That, i have taken a three months complete internet plan from them and i access the connection only three or five days maximum, after that network is gone. I made a complaint on their act customer care. But they said that, the junction box is not giving the power. So i wait for three days. Again i reached on customer care and they said like they cant do anything have to wait for two or three months. Now i am running for my repayment, for that i try to reach on customer care from past four days, but no body is piking the call.
Sir, i am really disappoint with act fibernet... I don't know what to do...