[Resolved] ACT Fibernet — Internet not working from last 4 days | |||||
Hello, our internet is not working from past 4 days. We have called customer care around 20 times and everytime we were being told that a technician will be sent within 2 hours but no use. Finally technician came today afternoon and told that he will come in the evening but in the noon itself he updated the status of ticket as resolved however he also knew that its not working. In the evening after calling him several times he picked up the call and said he is working on it. And without fixing the issue or updating us he left and swiched off his phone. Very disappointed with the type of support act fibernet is providing. Despite all the complaints and waiting fr so long internet still does not work. Extremely poor support. Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Aug 15, 2016 ACT Fibernet Customer Care's response Dear Valued Customer, We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you. Regards, ACT Fibernet Verified Support Aug 20, 2016 ACT Fibernet Customer Care's response Dear Valued Customer, The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in. Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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