[Resolved] ACT Fibernet — Internet not working from last 5 days and frequent disconnection

vinodharsh

from Gurgaon, Haryana

Address:

Bangalore, Karnataka

I am from Bangalore, Srinagar area, my Internet is not working from last 5 days, despite raising complaint there is no proper response, even I threaten to disconnection the connection they are least bothered, this month I have got almost Rs.150 extra mobile due to repeated calls which I have made to Act Broadband customer care. This is not happening for the first time, their connection is not consistent, suddenly it disconnects and everytime I need to call customer care. I am in trouble because of this, I work in a industry where I need to support my team / client midnight and just imagine the situation.

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Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Vinod,

We are extremely sorry for the inconveniences caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Broadband

Venkat Venki

from Bengaluru, Karnataka

I do Agree with this comment. ACT Internet service is worst than ANYTHING.. You'll enjoy speed and connectivity only for the 1st 30days.. After that It's really hard to deal with them.. ACT INTERNET SUCKS>> Don't go for it... From JAYANAGAR 2nd Block.