[Resolved] ACT Fibernet — internet not working from past week a | |||||
Hi, my internet is not working from past week and after several calls and tweets, you guys unable to do anything about that. No executive even came to visit and check the issue. I emailed same to you guys even nodal officers in loop but all in vain. You guys did not even know the problem and no one is bothering me to tell the issue. Making false claims the fibre is cut at some location but all our neighbors did not face the same problem. Then you tell me that they are connected to different server. How do they connected to different server when the same fiver is cut at our location? And how do i can't join the same server as them? You don't have the answers and you told me that you will get back to me in 12 hours, its been 36 hours and i didn't receive any thing from you guys. And your customer care no is so pathetic that all the time its busy. User id:[protected] Mobile number: [protected] Was this information helpful? | |||||
Aug 6, 2018 Complaint marked as Resolved after several calls and days, issue resolve customer support has been notified about the posted complaint. Verified Support Aug 03, 2018 ACT Fibernet Customer Care's response Dear Valued Customer, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet Verified Support Aug 06, 2018 ACT Fibernet Customer Care's response Dear Valued Customer, We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [protected]@actcorp.in. Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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