[Resolved] ACT Fibernet — Internet not working more than 5 days

[Resolved] ACT Fibernet — Internet not working more than 5 days

S Sathishtag4 from Powai, Maharashtra

I am using ACT Broadband and having issues since 24 Nov evening. Raised complaint in Act application, called customer support numbers, sent email. Still i get an irritating auto reply and the same with Customer support. They have default answers that switch is down and technician will get back to us. User ID:[protected] Location : Chennai I escalated to Nodal Officer but i dont see any difference. Was this information helpful? No (0) Yes (0)
Dec 4, 2020 Complaint marked as Resolved After long fixed the issue on 2-12-20 10 pm Issue present in fiber cable join from back of act switch. I don't know way this guys tekan that much time to fix. ACT Fibernet customer support has been notified about the posted complaint.
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