[Resolved] ACT Fibernet — internet not working no:sr[protected]

 
1 Review
India
 Abhishek260490 on Mar 25, 2020
Hi,
I have raise below ticket and don't see any response from act either over mail or phone.
None of them tried to reach even after several chase-up over phone, twitter, mail.

There service help desk number seems is dead, there is no response at all.

I am not sure what kind of pathetic service they are providing in this crisis situation where everyone is relied over good internet service.

Can you please take action against it??

Your act fibernet ticket no:sr[protected] has been registered
Complaint marked as Resolved May 4, 2020

Complaint Status


[Mar 26, 2020] ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
ACT Fibernet Customer Care's response, Mar 28, 2020
We regret the inconvenience caused. Please be assured that our team is looking into this.
Verified Support
ACT Fibernet Customer Care's response, Apr 01, 2020
We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance you can contact us on [protected] & helpdesk.[protected]@actcorp.in
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    Customer satisfaction rating
    47%
    Complaints
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    phone
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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    ACT Fibernet - internet not working no:sr10237534308762