[Resolved] ACT Fibernet — internet not working past 36 hours complaint raised 24 hrs no response

jagadheeswaran Pon

from Thrissur, Kerala

Address:

Bangalore, Karnataka, 560078

It is a worst experience from act i am facing.. I raised a complaint 24hrs before till now no calls from act people.. Always facing this issue from act.. People not addressing the issue. Not even an enquiry. And there is no direct number to contact the support people. If customer care people calls they will say wait for one more 24 hours.. It is irresponsible team of act.

This is my ticket number [protected]..

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 28, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

ACT Fibernet Customer Care's response Hi Jagadheeswaran,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet.

Verified Support

May 21, 2018

ACT Fibernet Customer Care's response Hi,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance, SMS TC HELP to[protected] from your registered number and we will be at your assistance.

Regards,
ACT Fibernet