ACT Fibernet — Internet not working properly

ACT Fibernet — Internet not working properly

Jagadishhh from Hyderabad, Telangana Feb 15, 2022 Mar 14, 2022 This thread was updated on Mar 14, 2022

I have been using ACT FiberNet from past couple of years. From past 3months my internet not working properly after 6PM and I have to attend client meetings after 6PM so it's causing lot of trouble. I have been reporting the issue from ACT app and Twitter as well but no proper resolution provided till now. I thought of changing the provider but I have paid amount for 6months so I'm struck with it for next couple of months. Whenever I raise a ACT support ticket, the team is terrible they are not fixing the issue and saying some silly reasons and closing the ticket. Was this information helpful? No (0) Yes (0)
ACT Fibernet customer support has been notified about the posted complaint.
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Jagadishhh

from Hyderabad, Telangana

Feb 15, 2022

Account no[protected]

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Feb 15, 2022

Verified Support

Hi Jagadishhh, We understand that you are facing issue and we are looking forward to resolving it as soon as possible. Not to worry, we will assist you on this.

Jagadishhh

from Hyderabad, Telangana

Mar 14, 2022

It's been a month were you able to fix it? I don't see any improvement.