ACT Fibernet — internet service is so poor and it does not work for weeks. customer service is such a worst thing and they are not at all reachable. | |||||
Act fibernet service is such a worst internet service provider i have ever come across. For past 3 weeks internet does not even work and there customer service is so #, they wont even respond to the calls. Everytime when i call just have to listen in for 15 minutes of their non sense automated calls and once they connect to customer care person, they disconnect automatically. Internet sucks so much with poor speed and even after multiple complaints it does not get fixed. My initially plan is 100mbps line with 400 gb data per month... Previously i had asked customer service guy why it took so long to fix the issue, the reason they gave is such a worst excuse, that because of high number of calls/issue - they could not fix the issue in time. And they don't even care about the customer importance. Such a worst internet service provider in our country. Was this information helpful? | |||||
customer support has been notified about the posted complaint. | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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