[Resolved] ACT Fibernet — Internet will be in limited state all the time | |||||
We are fedup with the internet service provided by act, in a day the internet connection will be limited more than 100 times. Everytime we have switch off/on the router. We cannot call customer care all the time and sit with them to solve daily 100 times. Its not just our time but also money cost, we have to pay them whenever we call. They keep on hold for 10 mins. Really pathethic service by act. We are planning to remove subscription soon as its not working out for us. There are better internet service providers in the market who give better service and act is not one of it. And also regarding the speed of internet connection, they claim to give gbs of speed but the connections will be very slow. To play a youtube video, it buffers to the extent that we end up closing it. When i was trying to open consumer complaints i have switched off/on router 20 times to open it, just bcoz every time i was trying to log-in internet was going limited. Worst service and i wont recommend to people to subscribe this useless internet. We will unsubscribe as our plan is ending soon.. Was this information helpful? | |||||
Jul 20, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 ACT Fibernet Customer Care's response Dear Valued Customer, We understand your distress and will make every effort to assist you in this matter. Request you to share your contact number and city name we will resolve this at the earliest. Regards, ACT Fibernet | |||||
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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