ACT Fibernet — Internet/Customer Care

Address:	Chennai, Tamil Nadu, 600017
Website:	www.Actcorp.in

My customer ID is 1427002. A ticket was raised on Tuesday (13/12), and a resolution promised within 48 hours. Even after double the allotted time has passed, not only have i not got a call back, the customer care number is not accessible for the chennai region for the past 2 days. Called the toll-free number listed on this website, and the call was transferred to a customer care executive in another city, who refused to transfer the call. While the cyclone has caused delays, which is understandable, what isn't acceptable is the fact that the customer care number has been taken offline, or that nobody bothered giving a call back after the ticket was raised, or after the expiry of 48 hours. Expecting a speedy response.
The ticket number raised was [protected].