[Resolved]  ACT Fibernet — irresponsible and unresponsive customer care

Address:Hyderabad, Andhra Pradesh

There is no internet connection in my place since 2 days.
None of the customer care numbers are available, alltime busy.
They don't even reply to emails.
Lodged a complaint twice on the Act app but no response. A neighbour of mine facing same problem actually went to the office and complained, still no response.

Knowing how important internet is, what kind of service is this?
Was this information helpful?
No (0)
Yes (0)
Jul 14, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2018
ACT Fibernet Customer Care's response
Dear Customer,

This is not the experience we want you to have. Please share your contact number and city name.

Regards,
ACT Fibernet
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information