ACT Fibernet — Issue on connection not resolved for almost a week

ACT Fibernet — Issue on connection not resolved for almost a week

B balaji817 from Chennai, Tamil Nadu Dec 14, 2022 Dec 14, 2022 This thread was updated on Dec 14, 2022

Request number SR[protected]. None seems to be working on the issue, post cyclone lines been cut and its in same status for a week now. Ticket still open with dates of resolution gets changes every night. Escalation or call to helpdesk doesn't work. ACT has worst customer service, advise everyone to stay away from ACT. Was this information helpful? No (0) Yes (0)
ACT Fibernet customer support has been notified about the posted complaint.
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Wonderchef Home Appliances Customer Care

from Mumbai, Maharashtra

Dec 14, 2022

Dear Customer,
Our teams are working on the ground, in close coordination with respective agencies to restore connections. We will get your connection up in the next 48 hrs. Sincerely regret the inconvenience – TEAM ACT