ACT Fibernet — It's a worst service provider

jaigaru

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I am using Beam telecom for Internet service and my Internet is not working for last 15 days. I have called them several times, but no use. It's a worst service provider. They always say issue will be resolved in 24 hours whenever you call.

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Comments

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Jaipal Reddy,

We regret the inconvenience caused and apologize for the delay in addressing your concern. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
Beam Fiber

Vvkcpra

from Hyderabad, Telangana

Jaipal Reddy, I totally agree with you, I never saw such a worst service in my life, trust me BSNL was lot better. beam is such a worst service, they do not even refund the money for internet nonworking days, the escalation department is the biggest of the joke. the moment you forward a unresolved complaint you get a sms saying "we hope your problem is resolved" and close the ticket again. am having the same problem with beam last few weeks trying to shift to poineer to see if their service is any better. or finally back to BSNL at least I get the speed they promised and line always active unlike beam where do not even know what joke service they are providing to others