[Resolved]  ACT Fibernet — lack of broadband for long time

Address:95, 6th main, classic paradise lay out ,near arali mara bus stop, begur road, 560068

ACt Fibernet [ atria convergent technolgies] do simply register a compliant on automated method leaving no option to a custmer to speak to any one in customer care/support. if a customer has any internet issue after 7pm or afetr saturday he/she has to wait till next working day to some one to resolve his/her internet issue. Lke a bank they dont care to do anything on sunday. Other holidays also may be. they do not think they are accountable for lack of internet on sunday. This trend must stop as i pay for the services for all the 24X7 for 30 days
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May 18, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
ACT Fibernet Customer Care's response
Hi Sundaram Srinivasan,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet
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