[Resolved]  ACT Fibernet — Marking for the second time the complaint as resolved without taking any action

Address:Bangalore, Karnataka, 560034

1st complaint:
Beam Telecom / ACT — Removal of junction box from my landlord's place as i have moved out raised on May 22, 2017 -
e raised a complaint on May 6th 2017 to remove the junction box from my landlord's place as they are not giving me the Security deposit till this is done. I have been following up everyday and they say that they will do it within a day. Today when I checked again they are saying that they require another 3 days to carry out this activity whereas the intial SLA on May 6th was just 3 days. This is causing mental agony to me as I am in financial stress. Please take necessary action

2nd complaint:
Marked the issue as resolved without any action from act side - removal of junction box from my landlord's place as i have moved out
I had raised a complaint as below on 22nd may but without taking any action act has marked the complaint as resolved on jun 25, 2017.

Complaint is as follows:
I have raised a complaint on may 6th 2017 to remove the junction box from my landlord's place as they are not giving me the security deposit till this is done. I have been following up everyday and they say that they will do it within a day. Today when i checked again they are saying that they require another 3 days to carry out this activity whereas the intial sla on may 6th was just 3 days. This is causing mental agony to me as i am in financial stress. Please take necessary action
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Aug 16, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
ACT Fibernet Customer Care's response
Hi Rahul Kadri,

We understand your distress and will make every effort to assist you in this matter. Request you to share your contact number and city name we will resolve this at the earliest.

Regards,
ACT Fibernet
Jul 17, 2017
Updated by Rahul Kadri
Hi,
This is the second time I am sharing my details on this portal:
Rahul Kadri.
Phone number: [protected]
City: Bangalore 560087
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