[Resolved] ACT Fibernet — Marking for the second time the complaint as resolved without taking any action | |||
1st complaint: Beam Telecom / ACT — Removal of junction box from my landlord's place as i have moved out raised on May 22, 2017 - e raised a complaint on May 6th 2017 to remove the junction box from my landlord's place as they are not giving me the Security deposit till this is done. I have been following up everyday and they say that they will do it within a day. Today when I checked again they are saying that they require another 3 days to carry out this activity whereas the intial SLA on May 6th was just 3 days. This is causing mental agony to me as I am in financial stress. Please take necessary action 2nd complaint: Marked the issue as resolved without any action from act side - removal of junction box from my landlord's place as i have moved out I had raised a complaint as below on 22nd may but without taking any action act has marked the complaint as resolved on jun 25, 2017. Complaint is as follows: I have raised a complaint on may 6th 2017 to remove the junction box from my landlord's place as they are not giving me the security deposit till this is done. I have been following up everyday and they say that they will do it within a day. Today when i checked again they are saying that they require another 3 days to carry out this activity whereas the intial sla on may 6th was just 3 days. This is causing mental agony to me as i am in financial stress. Please take necessary action Was this information helpful? | |||
Aug 16, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 ACT Fibernet Customer Care's response Hi Rahul Kadri, We understand your distress and will make every effort to assist you in this matter. Request you to share your contact number and city name we will resolve this at the earliest. Regards, ACT Fibernet | |||
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