[Resolved]  ACT Fibernet — Misusing my usage (fup)

Address:Bangalore, Karnataka, 560021
Website:www.acttv.in

I was signed off on act page n switched main router off on 29/11/15, n left my house they were no people at my house from said date to 4/12/15, when i returned on 4 dec i singed in act login page i was shocked the usage was showing 16.80 GB, consumed.i called customber care n informed about tis on 4 dec, i reg complant till 7 dec no action was taken i again called customer care on 7 dec, they said d problem will be solver by 24 hr, but till the date i mailed around four mail to helpdesk no mail or call i recived yet, i got last night mess from act care that my fup have reached the 100 % limit, now tel me wt shall i tel about this company the internet usage is running without the router n also with out singed in logging page which was singed out from 29/11/15 till now, this company is bluffing people by saying incredible speed.i am saying incredible mis guide of people money in incredible way, has i have been not using the internet from so many day i was unable to do my business from my place due this bluff company i lost thousand of rupees, now i need wt ever i lost due to this bluff company, we or not fool to get bluff lik this so i will take all major step to prove them,
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Aug 7, 2021
Complaint marked as Resolved 
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i was signed off on act page n switched main router off on 29/11/15, n left my house they were no people at my house from said date to 4/12/15, when i returned on 4 dec i singed in act login page i was shocked the usage was showing 16.80 GB, consumed.i called customber care n informed about tis on 4 dec, i reg complant till 7 dec no action was taken i again called customer care on 7 dec, they said d problem will be solver by 24 hr, but till the date i mailed around four mail to helpdesk no mail or call i recived yet, i got last night mess from act care that my fup have reached the 100 % limit, now tel me wt shall i tel about this company the internet usage is running without the router n also with out singed in logging page which was singed out from 29/11/15 till now, this company is bluffing people by saying incredible speed.i am saying incredible mis guide of people money in incredible way, has i have been not using the internet from so many day i was unable to do my business from my place due this bluff company i lost thousand of rupees, now i need wt ever i lost due to this bluff company, we or not fool to get bluff lik this so i will take all major step to prove them,
Dear Inder kumar,

We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Fibernet

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