[Resolved] ACT Fibernet — money deduction from my credit card without my permission

Suvarn Patel

from Hyderabad, Telangana

Address:

Visakhapatnam, Andhra Pradesh, 530041

I suvarn patel my act fiber net account no :[protected] on dated 14.11.2018 without any prior information and i also dont know how they have debited from my indus ind credit card, rupees 3888/- debited from my credit card, today i called to customer care to refund my money for the cheating of debit from my credit card, customer care person saying we have no refund policy, kindly refund my money to my credit card. Very worst experince with act fibernet

Regards
Suvarn patel
[protected]

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Jan 1, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

ACT Fibernet Customer Care's response Dear Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet