[Resolved]  ACT Fibernet — money taken but installation not done 25 days past

Address:Bangalore, Karnataka, 560076

I have paid the money for broadband installation but they have deducted the amount for installation. 25 days over. My friends use the same.in 01 day, they do installation. There is no response from the customer. I am not sure whether my money is in safe hands.in addition to that, i have been raised a bill of 650/- for one month charge. I need my money back. I can go with other broadband services or installation should be done immediately. Otherwise i will be bound to put a forgery & cheating case against actcorp.
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
ACT Fibernet Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. Please share your contact number and city name; we will get in touch with you.

Regards,
ACT Fibernet
Complaint comments 

Comments

Account No[protected]
City-Chennai
Name:Sankar

Reason

1. Connection Not Working properly. How to close my connection. kindly help me
ACT Fibernet Customer Care's response, Nov 6, 2017
Verified Support
Hi Sankar,

We are extremely sorry for the unpleasant experience. We will get in touch with you and set things right.

Regards,
ACT Fibernet.
ACT Fibernet Customer Care's response, Nov 8, 2017
Verified Support
Hi Sankar,

Your mentioned grievance has been resolved. For further queries you can contact us on 04442840000 & [email protected].

Regards,
ACT Fibernet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information