[Resolved]  ACT Fibernet — My account is suspended even after paying the bill and no response from customer care executives

I have already paid my due amount, still the account Is suspended. I can’t register complaints in app due to suspension and after dialling customer care number I have to wait almost half an hour unassigned to any of the CC executive.
How do you boast to provide good service with such pathetic customer service.
Can I expect any response here, otherwise shut down your business and let other providers handle who are good at customer services.
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Feb 13, 2022
Complaint marked as Resolved 
I kept trying and finally got connected to customer care executives hours later. After that they registered the issue and resolved it within 4 hrs
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2022
ACT Fibernet Customer Care's response
Hi, We regret the unpleasant experience. We will check the issue and get back to you with a resolution. Please share your city name.
Feb 13, 2022
Updated by gauravk_4321
Hyderabad
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