[Resolved] ACT Fibernet — my act account suspended for no reason

rameshsrinivasan

from Delhi, Delhi

Address:

Coimbatore, Tamil Nadu, 641001

My act fibernet account has been *suspended* for the last 2 day for no reason.

I've paid my dues in time.. The suspension is an error on your part as you did the billing for my old plan as well as the new plan simultaneously. You botched up during the plan change for my account.

Pls lift the suspension as soon as possible, as i'm losing my patience, money and time.

My act fibernet account number is[protected]

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Nov 3, 2018

Complaint marked as Resolved

Resolved by contacting the nodal officer/team at Chennai.

customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2018

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet

Verified Support

Nov 05, 2018

ACT Fibernet Customer Care's response Hi Rameshsrinivasan,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance you can contact us on [protected] & helpdesk.[protected]@actcorp.in

Regards,
ACT Fibernet