ACT Fibernet — My broadband connection is disconnected frequently, worst response from customer care

Address:

Bangalore, Karnataka

This is my first month o[censored]sing ACT fibernet. Before using this I had a very good impression about ACT. But actually ACT is providing the worst service in the city. Tikona and Metronet were far better than this. In my first month itself my net is disconnected for more than 10 days. I have spent more than 250 for calling customer care. They generally dont pickup before being online for 10/12 minutes. They are commiting to give a call back but not at all keeping there words, you have to call and start the process again. because of this problem i am not also not able to work from home. I have wasted 250/300 only to call the stupid and useless customer care, who will repay me this?????????? You people are just increasing the number of customer but not at all taking care of the quality.