[Resolved] ACT Fibernet — Need connection ASAP | |||
This is not fare to act for not taking any action on the complaint given and the distress been raised due to their irresponsibility against our connection... As we are running a corporate company which means a lot for us with connection to work, we have called mr. Uday who has been to our place to give connection but he just did initiatial work and left without giving proper response about network we have payed 2500/- for new connection and never used the network since then as connection to our system is not yet registered but after 10 days we got invoice A stating need to pay 1000/- which is disgusting!! Why should we pày the amount which is not been used for?? Why should we been given wrong information regarding connection stating executive will come with in half an hour to office for connection which is incorrect?? We have called customer care many times.. Everytime they say we have raised the ticket... Raised the ticket donno need to raise ticket everytime instead solving the previous one.. They tried to close the call and repeat saying the same but resolution is zero.. It's been huge loss for us since this 3 days because of your carelessness... I need someone to be sent to our place to give connection early in the morning[protected] it's not a joke to say that we working on your issue... Send the executive tomorrow and give us connection without anyone payment...!! Was this information helpful? | |||
Jul 30, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 16, 2017 ACT Fibernet Customer Care's response Hi Akhil James, We are extremely sorry for the unpleasant experience. Request you to share your contact number and city name we will resolve this at the earliest. Regards, ACT Fibernet Verified Support Jun 16, 2017 ACT Fibernet Customer Care's response Hi Akhil James, We are sorry to hear that and would like an opportunity to make things right. We will get in touch with you at the earliest. Regards, ACT Fibernet Verified Support Jun 29, 2017 ACT Fibernet Customer Care's response Hi Akhil James, The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in. Regards, ACT Fibernet | |||
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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