Submit a Complaint
Broadband
ACT Fibernet

ACT Fibernet — Negligence of customer complaint

Address:520004

They are not bothering of customers complaints. They are closing the tickets (compliants) with out my permission. In billing procedure also cheating the customers.
As when we are calling to customer care we must wait a lot of time its too much band to the normal customer to bare that call cost.
They are irritating customer when issues occur...
please take necessary action about ACT BROADBAND (VIJAYAWADA)...
Thank YOU.
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Complaint comments 
7 Comments

Related ACT Fibernet reviews

[Resolved]ACT Fibernet - Payment not reflecting[Resolved]ACT Fibernet - ACT | Poor Service Support[Resolved]ACT Fibernet - Slow speed - multiple complaints raised - not solved yet[Resolved]ACT Fibernet - Sr1036969000264[Resolved]ACT Fibernet - Regarding router recovery account number 104537860663
View all 4526 ACT Fibernet Reviews

Comments

Dear Manikanta sudheer,

We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Regards,
ACT Fibernet
Reply
Ticket no: [protected]
Reply
What the hell from your employees.Since from a week I'm suffering problem I have spoken upto ur supervisor level but my wasn't solve. And additional benefits to me were stairs and loss of balance. This is the only company I saw talking to customer in this way and Nearly I loss my balance Rs.70 towards giving a complaint this is the worst scenario I have ever seen.
And another thing if customer raise a ticket without his permission or enquiry how can you close a ticket that too without solving a problem.
**** GREAT CUSTOMER ASSISTANCE ****
Reply
They are not bothering of customers complaints.
Reply
Dear Manikanta sudheer,

We are sorry for the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet
Reply
11295976 user ID

I have to see how many days or months or years l have wait for you to come in touch with me...
Reply
Hoo God you had not contacted me for one complaint and l am having 2 more past complaints also.

Great customer service by Act Broadband after kept complaint in consumer forum great Act Broadband...

To consumer forum you are giving a great message to ourselves (For common people) that no use of complaining to consumer forum as well as complaining to companies...
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    View all 4526 ACT Fibernet reviews & complaints
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information