[Resolved]  ACT Fibernet — Net connectivity

Address:

Hyderabad, Andhra Pradesh, 500036

Dear act team,

This is the third email i think from the past three weeks for which i am mailing for the connectivity problem. Very very bad service again from your end. Still how many times i should mail for higher officials for net problem. Why you people are taking this much long time for connectivity problem in spite of being one of the leading internet company very embarrassing. And your customer care number is always busy its never get connected if we try 10 times out of which it will get connect only once and executives will say simple recorded answer it will take 24 hrs to restore the net. For simple issue if you took more than 24 hrs for fibre cut issue company will take more than 24 months?. Try to resolve the issue permanently asap we lost faith in "act" very pathetic service always it will have some trouble. When ever we want to work from the home at that time only internet will go off. We are not keeping the internet just for the fun for emergency purpose only. I do want any apologize email resolve the problem fast and permanently.

Account details :

Account id :[protected]

Ph : [protected]