Comments
@ACT,
UserID : 532543
Ticket No:2080487 (Created after days, I paid money for 6 months in advance :( )
You Can reach me @ registered mobile no in your Records.
Every time I call ACT person/Customer Care/technician I am getting nothing but Excuses. for past 20 Days.
And past 4 Day I am following it with ACT every hour.Still no connection.I am getting such an worst request from almost everyone from ACT
"Issue will be fixed with in 24rs" - From CC
"Our Technician will call you in few minutes"
Last but not least,
"Sir I have all the tools, I can fix it now, But not enough light available to work." - From Technician :(
If you cannot provide the Connection within promised time, Please inform the customer about it & please do not collect money from Customer.
I am sure I am not gonna Refer any of my colleagues, or friends or Neighbors to get a ACT BB at least in my area.
(I am sure above line does not make any sense to you @ACT, As its a large Network)
I am anticipating a nice reply from ACT with a good new Excuse, :P may be you can try the below one @ACT
"This time may be "Jey you are stupid enough to trust us (ACT) and paid the full money in advance..."
Thank you :)
Regards,
Jey
UserID : 532543
Ticket No:2080487 (Created after days, I paid money for 6 months in advance :( )
You Can reach me @ registered mobile no in your Records.
Every time I call ACT person/Customer Care/technician I am getting nothing but Excuses. for past 20 Days.
And past 4 Day I am following it with ACT every hour.Still no connection.I am getting such an worst request from almost everyone from ACT
"Issue will be fixed with in 24rs" - From CC
"Our Technician will call you in few minutes"
Last but not least,
"Sir I have all the tools, I can fix it now, But not enough light available to work." - From Technician :(
If you cannot provide the Connection within promised time, Please inform the customer about it & please do not collect money from Customer.
I am sure I am not gonna Refer any of my colleagues, or friends or Neighbors to get a ACT BB at least in my area.
(I am sure above line does not make any sense to you @ACT, As its a large Network)
I am anticipating a nice reply from ACT with a good new Excuse, :P may be you can try the below one @ACT
"This time may be "Jey you are stupid enough to trust us (ACT) and paid the full money in advance..."
Thank you :)
Regards,
Jey
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We apologize for the inconvenience. Kindly share your customer ID or contact no. with us so that our team can help you in resolving your issue.
Regards,
ACT Broadband