[Resolved]  ACT Fibernet — new connection - document verification - delay in providing connection

Charan from ACT Kees calling irrespective of time - be it early morning or 9:30 in the night. Asking to confirm if he can send agent for document collection.
Agents say they are on their way. They suggest to take Blaze connection when we wanted only swift connection. Agent doesn’t turn up because we are not ready to take up what they are offering.
Charan will then call to say documents can be uploaded and payments done online but he too sends payment like for Blaze and not swift. They forced us to take their router. We refused router too. These people are cheats. They force you to take the connection of their choice if not they will not provide service.
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Nov 23, 2019
Complaint marked as Resolved 
paid Money. Still waiting for connection. Looks like charan has blocked my number. Act must be paying me penalty for this.
customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
ACT Fibernet Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet
Nov 23, 2019
Updated by Lumina Paul
Bangalore. [protected]
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