[Resolved] ACT Fibernet — New Connection Installation

ankursinghismu

Apr 26, 2022

Address:

Villa-349 House of Hiranandani Devanahalli 562110

I have requested a new ACT connection in Devanahalli house of Hiranandani on 12th April. Customer care told us it will be installed in 48 hours. Till 26th April 2022, no progress even after i have paid 3 months payment (INR 4195) in advance. 2 times complained to the customer care and they keep on shifting the date first, thereafter closed the ticket (Ticket number is SR[protected]) without installing the internet. I am requesting to install the internet as soon as possible as I am working from home.

Many thanks for your support!

Regards,
Ankur Singh

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May 29, 2022

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2022

ACT Fibernet Customer Care's response Hi, We regret the inconvenience caused. We will arrange a call back from our concerned team.