[Resolved] ACT Fibernet — new connection installation not done and no refund

Ramyavani

Address:

Banglore

I have made payment for the new connection 22nd march 2020 and till now there is no reply from them

I called up customer care service and email them as well there is no reply from them

Today I got a reply date : 6th April 2020 that I didn't do any payment and there is no registration on your name or number

I received msg from act that my payment is confirmed and soon executive will contact me

I'm attaching all the proofs here

+1 photos

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Aug 6, 2021

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this.