[Resolved] ACT Fibernet — New connection not commissioned | |
Raised a new connection request on Jul 26th 2020. Till now I have not received any calls from ACT on connection and customer service is not picking up the calls nor responding to my emails. This is totally frustrating and really annoyed with your customer service team. I have been your customer for years and this is the first time I’m experiencing this kind of negligence from your team. 1. Please refund the amount I paid for the new connection. I look forward to your prompt response on this matter. Many Thanks, Kishore Srinivasan Was this information helpful? | |
Aug 16, 2020 Complaint marked as Resolved After raising the complaint on this forum, Act’s area manager called and as promised by him the field engineers came within a day and instated the new connection. Thank you! ACT Fibernet customer support has been notified about the posted complaint. Verified Support Aug 13, 2020 ACT Fibernet Customer Care's response Dear Customer, We regret the inconvenience caused. We will look into the matter and make every effort to assist you. Thank you, Team ACT Fibernet | |
 1 Comment | |
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Thank you very much! Please resolve it soon. Also I’m attaching the emails I sent to your help desk for which no response was received.
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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